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About Us

HopeWay is a private nonprofit voluntary mental health treatment facility in Charlotte, NC serving adults 18+. HopeWay could easily be described by its beautiful sprawling campus or the serene environment, but the distinguishing factor is the top-notch, evidence-based care offered by the interdisciplinary team of physicians, psychologists, therapists and nurses. Through HopeWay’s integrative model, clients are entering treatment and learning the skills necessary for sustainable, long-term recovery to live their most fulfilling life.

In addition to 36 private bedrooms and baths in the Residential Program (4-6 weeks average length of stay), HopeWay offers two day treatment options – a Partial Hospitalization Program (with and without housing offered) and an Intensive Outpatient Program (virtual and on-site). HopeWay recently expanded services to offer intensive, evidence-based treatment for Veterans struggling with PTSD.

HopeWay’s treatment model focuses on complete psychiatric and medical wellness with access to full diagnostic and assessment services and psychological testing, when needed. The experienced team of psychiatrists and therapists work with clients to create individualized treatment plans based on assessments and the client’s goals. In combination with individual therapy sessions, clients participate in group therapy and integrative therapies, such as art, music, recreation, pet, drumming, horticulture, health & wellness, yoga and mindfulness and meditation. Because of the importance of maintaining both mental and physical health, HopeWay has achieved the recognition of a Behavioral Health Home, with their on-site wellness clinic to address the physical needs of their clients.

Clients have come from 37 different states, Canada and The Phillipines. Currently In-Network with Aetna, BCBS, Cigna, Magellan, Medcost, United Healthcare and a VA Community Care Provider.

Click here to visit our website to find out more.

Contact Information

Karen Ortiz
Outreach Specialist (she/her)
Cell: 980.205.4412
Fax: 980.859.2147
Admissions: 888.859.2106